Join code

  • Found on your Lipachat app dashboardarrow-up-right.

  • Used only in sandbox mode to test the WhatsApp API end-to-end before linking your own number.

  • Once your number is linked, you won’t need join codes.

Active Sessions

  • WhatsApp requires an active 24-hour session to send messages (text, media, buttons).

  • A session is created when you send a message to:

    • The sandbox number (using your join code), or

    • Your own WhatsApp number once it’s linked.

  • If you don’t want the customer to send the first message, you can send messages by using a pre-approved template.

How to Get Your Joincode

  1. Navigate to the Home screen.

  2. Your join code is displayed there (see example below).

How to Start a 24-Hour Session

  • On your WhatsApp mobile app, send your join code to the sandbox number.

  • Example: if your join code is elipa, send:

  • This will create a session, after which you can send any type of message.

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