Join code

• Found on your Lipachat app dashboard.

• Used only in sandbox mode to test the WhatsApp API end-to-end before linking your own number.

• Once your number is linked, you won’t need join codes.

Active Sessions

• WhatsApp requires an active 24-hour session to send messages (text, media, buttons).

• A session is created when you send a message to:

  • The sandbox number (using your join code), or

  • Your own WhatsApp number once it’s linked.

• If you don’t want the customer to send the first message, you can send messages by using a pre-approved template.

How to Get Your Joincode

1. Log in to app.lipachat.com.

2. Navigate to the Home screen.

3. Your join code is displayed there (see example below).

How to Start a 24-Hour Session

• On your WhatsApp mobile app, send your join code to the sandbox number.

• Example: if your join code is elipa, send:

• This will create a session, after which you can send any type of message.